T: 01926 769033

M: 07470 821 921

E: info@grandecare.co.uk  

What Is Complex Care?

Complex care is a form of highly personalised, specialist support designed for individuals with multiple or significant health needs - whether physical, mental, or a combination of both. It’s often needed for people living with:

  • Autism or Asperger’s syndrome
  • Schizophrenia, bipolar disorder, or severe depression
  • Brain injuries, spinal cord injuries, or neurological conditions
  • Dementia or other memory-related conditions
  • Cerebral palsy, Parkinson’s disease, or epilepsy
  • Learning difficulties and developmental conditions
  • Life-limiting or progressive diseases

The Hidden Impact on Family Carers

When someone close to you needs constant or specialist support, it’s only natural to want to help. But the emotional weight of being a full-time carer can take its toll – especially when you’re deeply emotionally invested in their wellbeing.

Family carers often experience:

  • Constant worry and interrupted sleep
  • Mental fatigue and emotional burnout
  • Physical exhaustion and stress-related health issues
  • Feelings of guilt, helplessness, or isolation
  • Loss of personal time, career progression, and social connection

You might also find that the line between being a family member and a caregiver starts to blur – affecting your relationship and making it harder to enjoy the moments that matter.

This is where external support makes all the difference.

Lady with complex care being comforted by daughter

How Complex Care Helps You and Your Loved One

Our complex care services are tailored to support adults with a wide range of needs – but they’re also designed to support you, the family carer.

Whether it’s just a few hours a week or 24-hour care, our trained professional’s step in with expert, compassionate support—so you can: Take a break without guilt

  • Focus on quality time with your loved one
  • Protect your own mental health and wellbeing
  • Return to work, rest, or simply breathe

You’re still their biggest champion – we’re just here to help carry the load.

GR’s Story: Rebuilding Independence with the Right Care

GR came to Grande Care with a complex mix of physical and mental health challenges, including schizophrenia, depression, short-term memory loss, and mobility issues. With a long history of falls – over 20 in just two years – her independence and safety were at risk.

Our team put a detailed plan in place that included:

  • 24/7 one-to-one care
  • Sensor mats and PIR beams for fall prevention
  • Regular wellbeing checks and collaboration with healthcare professionals
  • Gentle encouragement to use mobility aids
  • Creating a safe, dignified home environment she could feel proud of


Our care plan resulted in fewer falls, more confidence, and a better quality of life.
For her family – it provided peace of mind.

Your Wellbeing Matters Too

You don’t need to reach breaking point before asking for help. In fact, the earlier you bring in external care, the more positive the outcomes – for everyone.

By giving your loved one the right care and support, you give yourself room to be a daughter, son, mother, father or sibling again. You protect your own wellbeing, which makes you stronger for them in the long term.

About Grande Care

At Grande Care, our complex care service is more than just assistance – it’s a holistic, client-led approach. We take the time to understand the person behind the condition, their routines, preferences, triggers, and strengths. Our tailored care plans promote independence, reduce risk, and help clients live with dignity in the comfort of their own homes.

Our services can include:

  • One-to-one personal and emotional support
  • Help with mobility, medication, and nutrition
  • Companionship in the home and community
  • Overnight or live-in care
  • Support for rehabilitation and long-term condition management


All of our carers are trained to the highest standards with regular upskilling in areas like mental health, safeguarding, and physical disability care. We’re here to adapt as needs evolve.

Our services promote as much independence as possible, helping clients to maintain a fulfilling and comfortable lifestyle.

If you’d like to explore how home care can benefit your loved one, contact our team to discuss a personalised care plan that suits your family’s needs.